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Webmaster
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This is a big job and an excellent opportunity for a competent, hard-working webmaster to showcase his or her skills with a highly visible, complex, international website. The position requires someone who can understand the big picture and who is capable of prioritising and acting independently to get the job done. The workload ranges from rapid-fire bug fixes to improving content presentation to liaising with various stakeholders to identify the most appropriate and effective ways to present their content on the website.
The position will require someone who is well organised, can work independently and make proactive suggestions within broad guidelines, and who can maintain composure, efficiency and professionalism in stressful situations.
IUCN follows a decentralised model for managing website content. Dozens of site managers in IUCN regional and headquarters units and with IUCN Commissions add and edit content on the website related to their work. The IUCN webmaster is responsible for publishing central and corporate content, supporting these site managers and working with IUCN’s Global Information Systems Group and external consultants to maintain site performance and security.
In 2022, IUCN launched a new version of iucn.org using Drupal 9. The new site’s objectives, focus, architecture and capabilities are all major departures from past IUCN websites. The new site combines many “out of the box” components and plug-ins as well as custom integrations and configurations specific to IUCN’s needs. It uses a component-based system to create unique pages from a catalogue of various content display components offering a variety of ways to display and organise the content. The new site requires new ways of approaching content from both editorial and technical perspectives. The IUCN webmaster will play an integral role in helping IUCN transition content to the new site and make full use of the benefits the new site offers.
With a wide range of duties required of the incumbent, the IUCN webmaster must be self-motivated and able to prioritise various demands and day-to-day activities under tight deadlines. The webmaster will report to the Senior Global Communications Manager in the Global Communications Unit, and he/she will work closely with members of the Global Communications Unit, the Global Information Systems Group and IUCN staff around the world.
• Train and provide technical support to IUCN site managers;
• Identify content publishing solutions to meet internal needs while maintaining consistency, a coherent structure and optimal user experience;
• Ensure optimal use of the CMS by managing taxonomies, users’ permissions and the website interface;
• Liaise with external consultants and the Global Information Services Group to fix technical issues related to site administration, new development, server management and maintenance;
• Support the development and updating of website best practice guidelines, website policy and training materials to help site managers take advantage of the new site;
• Identify and help resolve bugs in the new platform;
• Help create user surveys, user experience and site performance analytics and other means of assessing the efficacy of the new site;
• Manage site manager and other user permissions;
• Ensure visual identity, global communications standards and website management best practices (e.g. regarding pages, assets, structure / taxonomies, SEO, optimisation for social media activities, etc.) are respected across the website;
• Track and report KPIs and other relevant page performance statistics using Google Analytics and Google Tag Manager;
• Assist the Global Communications Unit team across a wide variety of communications activities as required throughout duration of the contract.
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• English – professional proficiency required; English fluency and capacity in French and Spanish a plus; • Degree in communications, technology, computer science or related discipline preferred; • Degree in communications, technology, computer science or related discipline preferred; • At least 3 years of experience in a similar role with hands-on experience regarding website management; • Demonstrated experience and understanding of best practices for effective content management and publishing required; • Experience with Drupal or similar content management system required; • Experience with tracking and analysing website performance with Google Analytics required, and Google Tag Manager a plus; • Advanced knowledge of HTML required; • Some understanding of JavaScript, CSS, Ajax, PHP, XML desirable; • Image, video, infographic editing skills considered assets; • Pro-active, autonomous and results-focused as well as able to work effectively and respectfully with a variety of teams in a multi-cultural work environment; • Strong interpersonal skills and confidence interacting with IUCN staff and experts; • Creative, solution-oriented problem solver; demonstrates an ‘outside the box’ attitude; takes an interest in new ideas and new ways of doing things; • Able to react quickly and efficiently to sudden changes and/or challenges; • Able to work outside of normal working hours, as required; • Flexible and willing to take on a wide variety of responsibilities, including administrative tasks; • Open-minded and positive, with a good sense of humour; • Committed to continuous learning. Keeps abreast of new developments and best practices; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues; shows willingness to learn from others; seeks feedback to learn and improve. |
Applicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the "Apply" button.
Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST). Please note that only selected applicants will be personally contacted for interviews.
Other job opportunities are published in the IUCN website: https://www.iucn.org/involved/jobs/
About IUCN
IUCN is a membership Union uniquely composed of both government and civil society organisations. It provides public, private and non-governmental organisations with the knowledge and tools that enable human progress, economic development and nature conservation to take place together.
Created in 1948, IUCN is now the world’s largest and most diverse environmental network, harnessing the knowledge, resources and reach of more than 1,400 Member organisations and around 16,000 experts. It is a leading provider of conservation data, assessments and analysis. Its broad membership enables IUCN to fill the role of incubator and trusted repository of best practices, tools and international standards.
IUCN provides a neutral space in which diverse stakeholders including governments, NGOs, scientists, businesses, local communities, indigenous peoples organisations and others can work together to forge and implement solutions to environmental challenges and achieve sustainable development.
Working with many partners and supporters, IUCN implements a large and diverse portfolio of conservation projects worldwide. Combining the latest science with the traditional knowledge of local communities, these projects work to reverse habitat loss, restore ecosystems and improve people’s well-being.
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