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Communications Assistant, Membership and Commission Support Unit

Vacancy #:   6277
Unit:   Membership & Commission Support
Organisation:   International Union for Conservation of Nature (IUCN)
Location:   Headquarters, Gland, Switzerland
  We are open for the incumbent to be based in a different IUCN office, but please note that no relocation support will be provided and that salary structure of the location country will apply.
Reporting to:   Manager, Commission Support Unit
Work percentage:   100%
Grade:   A3
Expected start date:   01 May 2023
Type of contract:   Max-term (24 months)
Closing date:   12 February 2023
The Membership and Commission Support IUCN encompasses support for IUCN membership and IUCN Commissions, and in collaboration with the IUCN Regional Offices, is responsible for the global coordination and administration of IUCN’s more than 1,400 Members, more than 60 National and Regional Committees (Committees), and the seven IUCN Commissions with over 15,000 Commission members.
The Communications Assistant is responsible for supporting the broad communication of the seven Commissions and for IUCN Members, which includes developing newsletters, updating webpages and content creation, producing the bi-weekly IUCN Digest and the bi-monthly leaders update, and developing communication and knowledge products (reports, presentations, publications, brochures, web stories) among other tasks.
Membership and Commissions Communication:
• Prepare communications for distribution to IUCN Members and Commissions as necessary.
• Support the unit with developing, reviewing and updating guidelines and onboarding materials as needed.
• Manage e-mail distribution lists, including follow up on post-mailing reports, collecting data for analytics.
• Support the unit with any issues and questions regarding the use of the Union Portal and Members Digital Zone, including training and providing technical Support as required.
• Support the unit in ensuring that IUCN constituents are kept up-to-date with relevant/important news and developments.
• Keeping Members and Commission leaders up to date on changes of relevant IUCN systems, policies and processes.
• Coordinate the selection process for Awards, liaising with awardees and ensuring smooth procedures.

Website and General Support:
• Manage and update relevant webpages, including sourcing and publication of news articles (writing, editing and adding content).
• Manage logo use questions and branding issues for Members and Commissions.
• Support the implementation of communications strategies and facilitate effective internal communications.
• Offer support to the Unit teams in designing and editing materials for a range of audiences and contexts, including presentations, reports, briefs, toolkits, etc.
• Support with the preparation of Council papers and other documentation as necessary.
• Training internal users.
• Engage with translators and check quality and consistency of translations.
• Coordinate the planning and agenda of the regular (virtual and in person) meetings.
• Ensure follow up when necessary during absences of colleagues within the unit.

The Communications Assistant shall assume responsibility for other activities and projects that the Head of the Membership, Commissions and Support Unit (MCSU), or other colleagues in the unit may assign from time to time including support for events.

The above TORs contain the main responsibilities and duties of this position. However, in an ever-evolving organisation such as IUCN staff members are expected to show flexibility in their approach to work and be willing to undertake other tasks that are reasonably allocated to them but which are not part of their regular TORs. Where any task becomes a regular part of staff member’s responsibilities, the TORs should be changed in consultation between the manager, the staff member and the HR Unit. Any one of the three may initiate the consultation.
  • Bachelor's degree or equivalent in Communications or a related field.

• At least three years of experience in a similar role with hands-on experience regarding website management.

• At least three years’ experience in conceiving and developing communication and knowledge products in a range of formats such as reports, presentations, publications, brochures, web stories, etc.

• Excellent writing skills - able to write clear, concise sentences.

• Strong communication and interpersonal skills - able to articulate clearly
verbally and in writing to a variety of people at all levels.

• Strong attention to detail.

• Excellent organization and time management skills, including ability to juggle multiple tasks and respond rapidly to new events and competing priorities.

• Fluency in spoken and written English (comparable to mother tongue) is essential. French and Spanish are desirable but not essential.

• Thorough knowledge of modern office procedures, proven ability to work in the Windows environment (Word, Excel, PowerPoint and Microsoft Outlook) and to use the internet.

• Ability to manage systems (including CRM, Union portal) and train others on the use of these systems to support Commission and membership related work.

• Experience working with website content management systems (Drupal experience desirable).

• Ability to interact with IUCN staff from other programmes in Gland and from Regional and Country Offices as well as people from different cultures.

• Applicants are required to have the automatic right to work and live in the location in which they wish to work.

Applicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the "Apply" button.

Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST). Please note that only selected applicants will be personally contacted for interviews.

Other job opportunities are published in the IUCN website: https://www.iucn.org/involved/jobs/

About IUCN

IUCN is a membership Union uniquely composed of both government and civil society organisations. It provides public, private and non-governmental organisations with the knowledge and tools that enable human progress, economic development and nature conservation to take place together.

Created in 1948, IUCN is now the world’s largest and most diverse environmental network, harnessing the knowledge, resources and reach of more than 1,400 Member organisations and around 16,000 experts. It is a leading provider of conservation data, assessments and analysis. Its broad membership enables IUCN to fill the role of incubator and trusted repository of best practices, tools and international standards.

IUCN provides a neutral space in which diverse stakeholders including governments, NGOs, scientists, businesses, local communities, indigenous peoples organisations and others can work together to forge and implement solutions to environmental challenges and achieve sustainable development.

Working with many partners and supporters, IUCN implements a large and diverse portfolio of conservation projects worldwide. Combining the latest science with the traditional knowledge of local communities, these projects work to reverse habitat loss, restore ecosystems and improve people’s well-being.