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Union Applications Support Officer

Vacancy #:   6815
Unit:   Union Applications Team
Organisation:   International Union for Conservation of Nature (IUCN)
Location:   Bangladesh Country Office, Dhaka, Bangladesh
  We welcome discussions regarding the preferred location for the successful candidate, who could potentially be based in one of our offices in Asia or the Americas.
Reporting to:   Manager, Union Applications
Work percentage:   100%
Grade:   P1
Expected start date:   01 July 2024
Type of contract:   Max-term (24 months with possibility of renewal)
Closing date:   12 May 2024
The Union Applications Team maintain, support and develop critical web applications used to manage, communicate and engage with IUCN constituents (Members, Commissions, Council, Secretariat, Donors and Partners).
We are looking for a talented, all round web developer with proven knowledge in web development as well as web security and systems integration. The ideal candidate should have a deep understanding of the complexities of data management and the ability to provide simple, user-friendly business solutions in the context of IUCN’s limited resources.

Lead role in the development and enhancement of Drupal/PHP based web applications for a variety of projects and audiences. Common responsibilities include:
• Contribute to the architectural design of web applications
• Configuration and customization of the Drupal/PHP applications
• Maintenance and upgrades of the Drupal/PHP applications
• Development of new features for the Drupal/PHP applications
• Build reusable code and libraries
• Ensure integration with other IUCN systems through web services and data warehouse
• Integrate testing as part of development process
• Focus on timely and quality deliveries
• Maintain complete systems documentation

Applications and infrastructure maintenance
• Apply server and application patches and upgrades
• Monitor use and performance

User support
• Provide user support
• Conduct user trainings
• Develop training material
• Perform data management tasks

The above job description contains the main duties and responsibilities for this position. However, in IUCN, staff members are expected to show flexibility in their approach to work and be willing to undertake other tasks that are reasonably allocated to them but which are not part of their regular job description. Where any task becomes a regular part of an employee's responsibilities, the job description will be changed in consultation with the employee and the Human Resources Management Group.
  • Essential
• First degree or higher qualification in Computer Science / Software Engineering or similar field
• At least five years of professional experience in web development
o Experience in back-end development with excellent knowledge of PHP and MySQL
o Experience in front-end development with knowledge in HTML, CSS and Javascript
• Sound experience in development, deployment, customization and configuration of Drupal and/or CiviCRM
• Advanced knowledge of relational databases
• Experience in systems integration
• Experience in configuring / maintaining Linux and/or Windows web servers
• Excellent verbal and communication skills in English
• Independent and confident working under little supervision

• Desirable
• Experience using cloud-based services
• Experience developing multilingual applications
• Experience with support ticketing systems
• Previous experience working in a multi-cultural environment with co-workers located on and offsite
• Working knowledge of Spanish and/or French

Applicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the "Apply" button.

Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST). Please note that only selected applicants will be personally contacted for interviews.

Other job opportunities are published in the IUCN website: https://www.iucn.org/involved/jobs/

About IUCN

IUCN is a membership Union uniquely composed of both government and civil society organisations. It provides public, private and non-governmental organisations with the knowledge and tools that enable human progress, economic development and nature conservation to take place together.

Created in 1948, IUCN is now the world’s largest and most diverse environmental network, harnessing the knowledge, resources and reach of more than 1,400 Member organisations and around 16,000 experts. It is a leading provider of conservation data, assessments and analysis. Its broad membership enables IUCN to fill the role of incubator and trusted repository of best practices, tools and international standards.

IUCN provides a neutral space in which diverse stakeholders including governments, NGOs, scientists, businesses, local communities, indigenous peoples organisations and others can work together to forge and implement solutions to environmental challenges and achieve sustainable development.

Working with many partners and supporters, IUCN implements a large and diverse portfolio of conservation projects worldwide. Combining the latest science with the traditional knowledge of local communities, these projects work to reverse habitat loss, restore ecosystems and improve people’s well-being.