Administrative and Communication Assistant, IUCN Academy
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PLEASE NOTE THIS IS A LOCALLY RECRUITED POSITION
IUCN Academy is seeking a Communication Assistant who is highly motivated, skilled, well organised and capable of operating pro-actively in a demanding fast-paced environment.
The newly-established IUCN Academy provides best-in-class learning experience for internal and external clients, utilising a broad and creative range of pedagogical methods. IUCN holds a great wealth of theoretical and practical knowledge on how society should sustainably use natural resources and biodiversity. The IUCN Academy will leverage this knowledge to train individuals (professionals and postgraduate students alike) with the knowledge and skills to drive the green transition our societies are calling for.
OBJECTIVES OF THE POSITION;
The main objective of the position is to provide general support to the work of IUCN Academy, with an emphasis on tasks related to customer relations and, marketing and communications.
Support the implementation of the IUCN Academy communication and marketing strategy;
Manage the Academy mailbox and act as the point of contact for Academy customers, delivering a high quality customer experience
Feed, maintain and ensure the quality of the Academy social media activity
Implement social media campaigns
Provide support to the organisation and implementation of marketing activities
Update the IUCN Academy web platform with communication and course content as needed
Participate in the development of content for communication purposes
Participate in the reflection on the IUCN Academy communication and marketing strategy
Work with the Global Communications Unit to ensure IUCN Academy communications is aligned
Support the development and implementation of the IUCN Academy portfolio of activities;
Provide technical & administrative support to the organisation of the Academy courses including
General course management tasks
Technical support on the use of digital tools and platforms
Video recording and editing
Manage enrolment processes on IUCN Academy platform
General Administrative support to IUCN Academy;
Support the IUCN Academy Project Manager in coordinating meetings, take notes and organise the follow-up and tracking of agreed points
Process contracts with vendors
Invoice Academy customers and manage financial transactions with IUCN Finance Group
Convene the IUCN Academy Scholarship committee
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• PROFILE AND REQUIREMENTS; Completion of secondary education and at least five years of professional experience Training in communication and marketing or relevant experience in those fields. Minimum 2 years of relevant experience in customer relations, and in marketing and communication Experience in managing social media accounts and campaigns a must Experience in the hospitality sector or in customer relation management a must Capacity to use and parameter Teams, Zoom, Trello Capacity to use Indisign and/use photoshop, as well as Premier Pro or Final cut Capacity to multi task and work under little supervision Well organised and pro-active attitude with a strong sense of responsibility Customer oriented and reactive to requests At ease in multicultural contexts, very good communication skills, sense of diplomacy and willingness to be part of a team Excellent English written and oral communication a must, working knowledge of French an asset , knowledge of Spanish a plus Interest in nature conservation and the broader topic of environmental sustainability. |
Applicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the "Apply" button.
Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST). Please note that only selected applicants will be personally contacted for interviews.
Other job opportunities are published in the IUCN website: https://www.iucn.org/involved/jobs/
About IUCN
IUCN is a membership Union uniquely composed of both government and civil society organisations. It provides public, private and non-governmental organisations with the knowledge and tools that enable human progress, economic development and nature conservation to take place together.
Created in 1948, IUCN is now the world’s largest and most diverse environmental network, harnessing the knowledge, resources and reach of more than 1,400 Member organisations and around 16,000 experts. It is a leading provider of conservation data, assessments and analysis. Its broad membership enables IUCN to fill the role of incubator and trusted repository of best practices, tools and international standards.
IUCN provides a neutral space in which diverse stakeholders including governments, NGOs, scientists, businesses, local communities, indigenous peoples organisations and others can work together to forge and implement solutions to environmental challenges and achieve sustainable development.
Working with many partners and supporters, IUCN implements a large and diverse portfolio of conservation projects worldwide. Combining the latest science with the traditional knowledge of local communities, these projects work to reverse habitat loss, restore ecosystems and improve people’s well-being.
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